Connect Counselling Service - Bringing you Together
Privacy Policy

Once initial contact has been made by you, varying levels of personal information will be collected, whether an appointment is confirmed or not.

By entering into a therapeutic relationship with Andrea, you are giving explicit consent to the making and keeping of records that contain personally sensitive information, in line with the General Data Protection Regulation (GDPR) 2018.

The records are for Andrea's own personal use and will remain confidential, in line with our confidentiality agreement.

Records will be kept in a lockable filing cabinet and kept for a period of 10 years, as you may wish to return to therapy in the future. After this period, all records will be destroyed appropriately and securely.

You can request to see the notes at any time during this period.

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